Privacy and cookie policy - We collect some of your data to help us deliver you the best services as per the law.

Privacy Policy

Introduction

Rafiki Pest Control LTD ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Data: We may collect personally identifiable information that you voluntarily provide to us when you:

Register for an account on our website
Place an order
Sign up for our newsletter
Fill out a contact form
Communicate with us via email, phone, or other methods

This information may include, but is not limited to:

Name
Email address
Phone number
Mailing address
Payment information

Usage Data: We may collect information about how you access and use our website and services. This may include:

Your IP address
Browser type and version
Pages you visit
Time and date of your visit
Time spent on those pages

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with small amounts of data that are placed on your device.

2. How We Use Your Information

We use the information we collect in the following ways:

To provide and maintain our services
To process and fulfill your orders, including payment processing
To communicate with you, including sending updates, newsletters, and promotional materials
To improve our website and services
To monitor and analyze usage and trends
To detect, prevent, and address technical issues

3. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing our services to you, so long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information.
Restriction: You can request that we restrict the processing of your personal information.
Objection: You can object to our processing of your personal information.
Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.